Privacy Policy
Last updated: 2 October 2026
Trendtrove (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, create an account, or contact us.
1. About Us
Trendtrove is based at:
Best Colony, Mumbai, Maharashtra 400012, India.
For questions or requests concerning your personal information, contact jatrendtrove@gmail.com.
2. Information We Collect
Information You Provide
Depending on how you interact with our store, we may collect:
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Your first and last name.
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Your email address and telephone number.
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Your billing and delivery addresses.
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Account information, where you create an account.
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Order details and information relating to returns or refunds.
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Messages and other information you provide when contacting us.
Information Collected Automatically
When you visit our website, we may collect technical and browsing information, including:
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Your IP address.
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Your browser type and version.
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Your device type and operating system.
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The pages you visit and the dates and times of your visits.
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Time spent on pages and other diagnostic information.
Payment Information
Payment information is processed by the payment provider used at checkout. The information collected and handled by that provider is subject to its privacy policy. We may receive payment status and transaction references needed to manage your order.
3. How We Use Your Information
We use personal information as necessary to:
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Process, fulfil, and deliver orders.
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Send order confirmations, delivery updates, and service messages.
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Manage customer accounts, where available.
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Respond to enquiries and handle returns or refunds.
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Operate, maintain, and improve our website.
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Detect and prevent fraud, misuse, and security incidents.
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Maintain records and meet applicable legal obligations.
Where we send promotional communications, we will obtain consent when required. You may unsubscribe using the instructions in those communications or by contacting us.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support shopping functions, remember preferences, and understand how visitors use the website.
You can manage cookies through your browser settings and any cookie controls available on our website. Disabling certain cookies may affect features such as your shopping cart or account login.
Where required by applicable law, we will request consent before using non-essential cookies.
5. When We Share Information
We may share relevant personal information with service providers that help operate our store, including:
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Our e-commerce platform and hosting providers.
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Payment processing providers.
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Delivery and logistics partners.
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Providers supporting customer service and website operations.
Information is shared as necessary for the relevant service.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud or wrongdoing, or protect the rights and safety of our customers, our business, or others.
6. International Processing
Some service providers may process or store personal information outside your country. Where this occurs, we will take steps required by applicable law to protect the information and address any relevant transfer requirements.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining required records, and resolving disputes.
Retention periods depend on the type of information and applicable legal requirements. When information is no longer needed, we will take appropriate steps to delete or anonymise it.
8. Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Choices and Requests
Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information, or to withdraw consent where processing is based on consent.
To submit a request or raise a privacy concern, email jatrendtrove@gmail.com. We may need to verify your identity before acting on your request.
Certain information may need to be retained to fulfil legal obligations or resolve outstanding transactions. Withdrawing consent may affect services that depend on that information.
10. Children’s Privacy
Our store is intended for use by adults. We do not knowingly collect personal information directly from children under 18 without any parental or guardian consent required by applicable law.
If you believe a child has provided personal information without the required consent, please contact jatrendtrove@gmail.com. We will investigate and take appropriate action, including deleting information where required.
11. Links to Other Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Please review those policies before providing personal information. We do not control the privacy practices or content of third-party websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised “Last updated” date.
Where required by applicable law, we will provide additional notice or obtain consent for relevant changes.
13. Contact Us
For privacy questions, requests, or complaints, contact:
Trendtrove
Address: Best Colony, Mumbai, Maharashtra 400012, India
Email: jatrendtrove@gmail.com